My order nr. Q120418155912 report a "partial shipment"..what does it mean? also I contacted your support centre for joining my order to my account and I did not receive any response.. please clarify the situation! How long does it take to ship my order?

ok Sandy never mind about joining points on my account.
I wait for the shipment,thanks in advance for your reply.

ok,I placed my order on 18th of april (19 days ago!!!!!!) every item reported IN STOCK. After my regular payment (YOU have accepted my order) and after 3 weeks... ITEMS NOT YET SHIPPED????? Where is my expedition???

Hi,

Your order Q120418155912  been shipped on 4/26/2012 via China post with tracking number RA450789295CN.

Here is a link for you to track it: http://www.17track.net/IndexEn.html

But the item 51180 not been sent, since it is sold out for the moment, if you want it, could you pls wait for a while? If not , we can give you refund for it.

Hope your understanding.

Best regards,

LT-Alice

Quoted From Guest Posted 2012/5/7 16:22:41
ok,I placed my order on 18th of april (19 days ago!!!!!!) every item reported IN STOCK. After my regular payment (YOU have accepted my order) and after 3 weeks... ITEMS NOT YET SHIPPED????? Where is my expedition???

Today I received a letter from italian postal service: your package is stopped at the airport because Italian law doesn't admit importing laser pointer (CEI EN 60825) I phoned at the office and they assured me that the package is resending to you. Now what can I do?

Hi friend，

 

About your order Q120418155912, could you please check your E-mail, we will tell your order information.

 

Best regards,

 

LT-Nicole